Monday, December 9, several motorists were victims of a breakdown after filling up with Lead Free 95 at the station Total of the highway area d’Hardivillers (Oise)on the A16, a few kilometers north of Beauvais. The cause is the presence of water in the fuel delivered by Total, following the passage of storm Darragh. “The weather conditions this weekend, marked by strong winds and heavy rains, are suspected of being the cause of water infiltration detected Monday morning in a gasoline tank at the Normandy refineryindicates the group. Since this detection, no more fuel from this tank has been delivered.»
110 motorists have already contacted Total
In total, thirteen stations are concerned: twelve in Normandy and one in Oisein Hardivillers therefore. In just two days, 110 motorists Victims of this mishap made themselves known to the supplier. The latter undertakes to take charge of their repairs. “Customers who have encountered a problem (…) are invited to contact TotalEnergies consumer service quickly on 0970 808 651, taking care to provide all supporting documents (tickets, proof of purchase, etc.)», Indicates the group, specifying that the users of the Total card were found thanks to transaction tracing. Communication was also made to local mechanics and convenience stores.
For the moment, Total has not returned to deliver Sans Plomb 95 to the Hardivillers rest area station. “Our teams are working to resume distribution of Unleaded 95 E10 in impacted stations», Specifies the group which apologizes for the inconvenience caused. Other fuels are still available (diesel, SP98, E85, etc.). Without water.
